Frequently asked questions
Account Related 1. Is it necessary to have an Account to place an Order?
2. What are the benefits of creating an Account?
There are several benefits of creating an Account, including:
3. How do I make an Account?
4. I have forgotten my password.
Click on the link you receive on your email address and enter your new password.
5. How do I get sale or promotional messages from Fabric Studio?
Orders 1. How can I place an Order?
Once you have added all your desired items to your Shopping Bag, follow these instructions:
If you are a registered customer,
For Paynow or Paylah, follow the on-screen instructions
If you are not a registered customer:
5. How will I know if Khaadi has received my Order?
The Sales Order Summary emailed to you is a confirmation that your Order has been received. If you do not get this email, please Contact Customer Services.
6. Can I modify an Order after placing it?
Unfortunately, it is not possible to make changes to an Order once the Order has been placed. However, if your Order has not been Processed, you can cancel it and place a new Order.
7. How can I check the status of my Order?
You click on the Track Your Order link to track the status of your Order.